Gypsy security breach

When I turned on my Gypsy this morning the following
appeared on my Gypsy screen:

Gypsy has detected a security breach and will shut down.
If you find this to be in error contact provocraft.com/gypsy

code 2

Has anyone else had this problem?

I phoned ProvoCraft 1-800-937-7686 and spoke to a
woman named Gena who stepped me thru checking
out my Gypsy using my laptop. Downloaded & exceuted
the Gypsy Sync software. had done this with my former
Dell laptop but had not done so with my new Toshiba
laptop that my hubby gave me for Mother's Day when
my Dell laptop bit the dust. My Gypsy would not respond
properly to restarting it in normal mode so Gena looked
up my Gypsy warranty info and it was still under warranty.
I had bought my Gypsy Oct last yr 2010. She said that I
would receive an email with a FedEx return postage
mailing label to print and mail back the Gypsy along with
the 4 chords. She said to keep the stylus & slip cover.
She said they would issue a new one with me same
serial number and it would have the additional cartridges
on it that I had received by buying it during a promotion
last Oct. She said that it would take 4-6 wks before I
would receive a new one.

Last night I had made a Hello Kitty Halloween project on
the Gypsy and now have to create it the old fashioned
way, the non-Gypsy way.