I Heart Ewe Easter Tag

Days before Easter I had some issues with Cricut Design Space. I own the cartridge, Easter 2010, and when I tried to cut the chocolate bunny with ear bitten off it indicated I needed to pay 99 cents to use the image. Phoned Cricut Support and they were able to see problem that was occurring. Was told they would look into it. Phoned back next day and they indicated that several others were experiencing the same problem and they were investigating it. Was told they would email me when they corrected the problem. Was hoping they would HOP to it and get it corrected before Easter but that did not happen. Wondering if they will compensate me for not being able to use the image. I so wish that Design Space did not have to be used. Use to use Gypsy before all of this and Cricut no longer supports the Gypsy. So with this happening I was able to use a different cartridge I needed to make Easter tag.

Anyone else noticed this same problem? If yes, did you report it to Cricut Support?

     Supplies List  

Cricut cartridge:  Spring Holiday Cards  I Heart Ewe - made it to be a tag
   for hubby's Easter basket

machine: Cricut Explore Air

paper:  cardstock - blue, Darice blue with white dots

Entering this into the following challenge(s):

4/1   Fantabulous Cricut   Ch#322 Easter    3E(#3)   3/19

4/3     Simon Says Stamp Wed   Ch Anything Goes          5E(#5)   3/28

4/30   Crafty Hazelnuts Ch Patterned Paper    Apr 2018   UE  4/1